Terms of Service
Last updated: June 25, 2026
1. Acceptance of terms
By accessing or using EverDogParent (the "Service") โ including our website at everdogparent.com and our mobile application โ you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
2. Description of service
EverDogParent provides free and premium tools for dog owners, including calculators, a dog name finder, an emergency toxicity reference, a vaccination schedule, and a care tracker. Some features require a free account. Premium features require a paid subscription.
3. User accounts
- You must be at least 13 years old to create an account.
- You are responsible for maintaining the security of your password.
- You are responsible for all activity under your account.
- You agree to provide accurate information when creating your account.
- We reserve the right to suspend or terminate accounts that violate these terms.
4. Free trial and promotional period
New users receive a free trial period with full premium access. The trial length depends on when you sign up:
- Users who signed up before July 10, 2026 receive free access through July 10, 2026.
- Users who sign up on or after July 10, 2026 receive 7 days of free premium access.
After the free trial ends, your account moves to the Free plan automatically unless you subscribe. No payment information is required during the trial.
5. Paid subscriptions
Plans and pricing
We offer the following paid plans:
| Plan | Monthly | Annual | Dogs |
|---|---|---|---|
| Free | $0 | $0 | 1 |
| Solo | $4.99/mo | $29.99/yr | 3 |
| Family | $7.99/mo | $49.99/yr | 6 |
Prices are in USD and may vary by country.
Billing and auto-renewal
- Subscriptions are billed monthly or annually, as selected at checkout.
- Subscriptions automatically renew at the end of each billing period.
- You will be charged within 24 hours before the end of the current period.
- We reserve the right to change pricing with 30 days' notice to existing subscribers.
Cancellation
You may cancel your subscription at any time through the App Store, Google Play, or your Account Settings on everdogparent.com. Cancellation takes effect at the end of the current billing period โ you retain full access until that date. We do not provide partial-period refunds for unused time after cancellation.
Payment failure and grace period
If a renewal payment fails, we will notify you by email and retry the charge. Your account enters a 3-day grace period during which all premium features remain active. If payment is not resolved within 3 days, your account is automatically downgraded to the Free plan. Your data is retained and access is restored immediately upon successful payment.
Chargebacks
If you initiate a chargeback or payment dispute through your bank, your account will be immediately suspended pending resolution. Reinstatement requires manual review by our support team. Contact support@everdogparent.com to resolve the dispute.
Refunds
Subscriptions purchased through Apple App Store or Google Play are governed by the respective platform's refund policies. For subscriptions purchased directly through our website, contact us at support@everdogparent.com within 14 days of purchase.
EU/EEA consumers โ right of withdrawal
If you are located in the EU or EEA, you have a statutory 14-day right of withdrawal from a paid subscription under the EU Consumer Rights Directive (2011/83/EU). However, by requesting immediate access to premium features at the time of purchase, you expressly consent to performance beginning immediately and acknowledge that you lose your right of withdrawal once the service has commenced. If you wish to exercise your right of withdrawal before premium access is granted, contact us at support@everdogparent.com.
Plan downgrade
When your plan is downgraded (by cancellation, expiry, or switching to a lower tier), dog profiles beyond your new plan's limit are locked โ not deleted. Your data is preserved and accessible again if you upgrade. On the Free plan, only 1 dog profile is active; on Solo, up to 3.
6. Family plan and household sharing
The Family plan allows you ("Admin") to invite up to 3 additional people ("Members") to your household. By inviting someone, you acknowledge and agree to the following:
- Invited Members will have access to all dog profiles, care logs, diary entries, vaccination records, calendar events, and health data in your household.
- Members can view and edit dog profiles and add care records for dogs in the household.
- Members cannot add new dog profiles โ only the Admin can.
- All dogs in the household belong to the Admin regardless of who added care records.
- You are responsible for obtaining any necessary consent from Members before inviting them and for the data you share about your dogs.
When the Family plan ends (by cancellation, expiry, or downgrade), all Members immediately lose access to the household. Members' own personal accounts remain active. The Admin is notified by email before this occurs.
The Admin may remove Members or transfer Admin rights to another Member at any time. You cannot be Admin of more than one household simultaneously.
7. Medical disclaimer
โ ๏ธ Important
EverDogParent is for informational purposes only. Our calculators, toxicity guides, and other tools do not constitute veterinary advice and are not a substitute for professional veterinary care. Always consult a licensed veterinarian for your dog's health concerns. In an emergency, contact your vet or the ASPCA Animal Poison Control Center at (888) 426-4435 immediately.
8. Account deletion and data retention
You may delete your account at any time from Account Settings. When you request deletion:
- Your account is scheduled for permanent deletion after 30 days.
- During this 30-day window, you may restore your account by signing back in.
- Family Members lose household access immediately upon account deletion.
- After 30 days, all personal data is permanently deleted: dog profiles, care logs, diary entries, vaccinations, calendar events, and account information.
- Subscription payments are not refunded upon account deletion.
EU users may request immediate deletion under GDPR's "right to be forgotten." See our Privacy Policy for details.
9. Affiliate links
EverDogParent participates in affiliate programs including Amazon Associates and the Chewy Affiliate Program. We may earn a commission when you purchase products through links on our site or app, at no additional cost to you. We only recommend products we believe are relevant and useful for dog owners.
10. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Service
- Scrape, crawl, or extract data from the Service without permission
- Transmit viruses or malicious code
- Impersonate another person or entity
11. Intellectual property
All content on EverDogParent โ including text, design, logos, and software โ is owned by or licensed to us. You may not copy, reproduce, or distribute our content without written permission. Dog names data is curated by EverDogParent and may not be scraped or reused commercially.
12. Limitation of liability
To the maximum extent permitted by law, EverDogParent is provided "as is" without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to harm to your pet resulting from acting on information provided by our tools. Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.
13. Disputes and governing law
These Terms are governed by the laws of the Republic of Armenia, without regard to conflict of law principles.
Before initiating formal legal proceedings, you agree to contact us at support@everdogparent.com and allow 30 days to attempt good-faith resolution.
EU/EEA users: Nothing in this section limits your statutory rights under applicable EU consumer protection laws, including the right to bring disputes before the competent courts of your country of residence or before the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
US users: If we cannot resolve a dispute informally, either party may bring an individual claim in small claims court. You waive the right to participate in class-action lawsuits to the extent permitted by applicable law.
14. Changes to terms
We may update these Terms of Service. We will notify users of material changes via email or in-app notification at least 14 days before changes take effect. Continued use of the Service after changes constitutes acceptance of the updated terms.
15. Contact
EverDogParent is operated by IE Retina Tatiana, registered in the Republic of Armenia (Tax ID: 20291581).
Questions about these Terms? hello@everdogparent.com